Gloria Dutton
Customer experience and marketing executive connecting strategy, channels, and customer journeys to drive measurable business growth.
Gloria brings 20 years of experience helping B2B and B2C brands turn customer insights into connected marketing strategies that drive acquisition, conversion, and loyalty. With expertise spanning paid, earned, and owned media, she specializes in connecting every touchpoint across the customer journey—from initial awareness through long-term loyalty—to create seamless customer experiences and turn marketing from a cost center into a revenue engine.
A strategic partner to executive teams and a champion for client success, Gloria excels at aligning audience insights, channel strategy, and performance data to deliver the right message to the right customer at the right time. Her experience spans franchise and multi-unit businesses, financial services, health and wellness, travel, education, and SaaS. She combines a growth-oriented mindset with deep agency leadership experience to build stronger client partnerships, drive business performance, and make clients the heroes of their own success.
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