Account
Director

Intrepid Digital is a growth marketing agency that builds strategies that scale our clients' businesses. We execute in SEO/Content Marketing, Paid & Organic Media, Conversion Optimization, Performance Creative, and Analytics. For nearly 10 years we have been an industry leader in online marketing — and we've built Remus, our proprietary AI Agency OS, to give our team an unfair advantage.

The Account Director will lead client relationships, ensuring the delivery of high-quality marketing solutions that align with client objectives. This role requires strategic thinking, exceptional communication skills, and a deep understanding of marketing trends — especially related to paid media.

This is a hands-on role responsible for client management and project management within the agency (task management within ClickUp, coordinating with team members, keeping deliverables organized). The ideal candidate is AI-forward and comfortable working within AI-powered tools.

• Serve as the primary liaison between clients and internal teams
• Develop and implement strategic marketing plans tailored to client needs
• Oversee project timelines, budgets, and deliverables to ensure client satisfaction
• Responsible for budget and P&L management across all projects and clients to deliver against assigned agency targets
• Identify opportunities for account growth and new business development across assigned book of business
• Ensure client deliverables have measurable goals and business priorities in place and gain client agreement
• Manage client communication on a day-to-day basis — prepare agendas, ensure clear understanding of performance data, insights, and opportunities before presenting to clients; follow meetings with notes and action items distributed to client and internal teams
• Know your customer inside out and become the "customer champion" within the agency
• Establish and maintain strong working relationships with clients and internal teams to ensure effective communication and expectation management
• Demonstrate strong working knowledge of SEO principles and paid media across: Paid Social (Facebook, Instagram, TikTok, LinkedIn), Paid Search, Google Shopping, and YouTube
• Previous experience with Customer Experience initiatives — website testing/CRO, UX/UI journey enhancements, or email strategy — in conjunction with performance marketing tactics is preferred
• Ensure processes are followed and any barriers are smoothly resolved
• Work with urgency, respecting your client's and the agency's timelines

• Minimum 8 years of experience in account management within a marketing or advertising agency
• Proven track record of managing a book of business across performance marketing tactics
• Proven track record of managing enterprise or VP+ level client relationships
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to build client relationships, demonstrate agency value, and communicate effectively tailored to client audiences
• Proficiency in marketing analytics and reporting tools

• Collaborative and innovative work environment — AI tools are a daily advantage, not an afterthought
• Opportunities for professional growth and development
• Competitive salary and comprehensive benefits package
• Fully remote team with opportunities for in-person collaboration throughout the year
• Work alongside a senior team managing iconic brands in sports, travel, real estate, and tech